Refund and Return Policy

At SportsStoreBD, we want you to be 100% satisfied with your purchase. If you’re not completely happy with your product, we’re here to help.

Eligibility for Returns

• Returns must be requested within 7 days of receiving the product.
• The item must be unused, in original condition, and with all packaging intact.
• We may ask for proof of purchase or receipt.

Non-Returnable Items

The following items cannot be returned:

• Used or damaged sportswear
• Clearance or sale items
• Personal hygiene items (e.g., mouth guards)

Refund Process

If your return is approved, your refund will be processed within 7 working days via the original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Contact Us

To initiate a return, please contact our support team at: Email: support@sportsstorebd.com Phone: +8809638791024

We appreciate your trust and support!